1. How do I place an order?
Add items to your cart and complete checkout — you’ll receive an email confirmation right away.

2. How long does shipping take?
Processing: 1–3 business days
Domestic: 3–7 business days
International: 7–21 business days

3. How do I track my order?
Contact us with your order number and name — we’ll check it for you directly.

4. What is your return policy?
30-day returns, free return shipping, no restocking fees. Final sale items are not returnable.

5. What payment methods do you accept?
Major credit/debit cards, PayPal, and other secure checkout options.

6. My item arrived damaged — what should I do?
Email us photos within 7 days — we’ll take care of it.

7. Can I cancel or change my order?
Contact us immediately — if your order hasn’t shipped yet, we’ll help.

8. How do I contact you?
Email: emberelmsh@gmail.com | Phone: +1 234 982 0191